Get in Touch With Us
Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or want to flag your own experience with redemption times at one of the sites we cover? This page explains how to get in touch and what happens once you do.
How to Reach the Team
The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of working days. If your enquiry relates to a specific operator or offer, mentioning the name upfront helps us route it to the right person faster.
What We Can Help With
- Questions about our rankings — If you want to know why a site like Crown Coins or SplashCoins sits where it does, or how we assess redemption speed against other factors, ask and we'll explain our reasoning.
- Corrections and updates — Sweepstakes casino terms, state eligibility lists and welcome offers change often. If you've noticed something on the site that looks out of date — a redemption threshold, a bonus figure, an excluded state — please tell us so we can check it.
- Suggestions for coverage — If there's a new sweeps cash casino you'd like reviewed, or a topic such as verification steps or payout methods you think deserves more explanation, we're glad to hear it.
- Experiences with redemptions — Since this site focuses on how quickly players can redeem Sweepstakes Coins, reader reports about actual processing times, verification hurdles or payment delays are genuinely useful to us and help keep our comparisons grounded.
- Partnership or editorial enquiries — If you represent an operator or a media outlet and want to discuss working with us, introduce yourself and outline what you have in mind.
Before You Ask, a Few Things Worth Knowing
We're a review and comparison site, not a sweepstakes casino operator, so we can't access anyone's account, process a redemption, or resolve a dispute over a specific prize. For account-specific issues — a delayed redemption, a verification request, a locked account — the fastest route is always the operator's own support channel, since only they can see your account details and apply their terms.
We also can't offer legal advice about whether a particular platform is available to you. Sweepstakes casino availability varies by state, operators set their own eligibility rules, and the legal landscape shifts more often than people expect. If you're unsure whether a site currently serves your state, check the operator's terms directly or consult your state's guidance before signing up. If you're weighing up options beyond U.S.-facing sweepstakes platforms, our page on Best Non GamStop Casinos 2026 may also be relevant.
What Happens After You Write to Us
Every message is read by a person, not a bot. We aim to reply within a couple of working days, though during busier periods — around major promotions or new-site launches — it can take a little longer. If your message needs input from more than one person on the team, we'll let you know it's still being looked at rather than leave you waiting without an update.
Keeping Our Reviews Honest
Reader feedback is one of the ways we keep our coverage accurate. This site may earn commission when readers sign up through links to featured operators, but that never decides how a platform is ranked or reviewed — our ratings are based on factors like redemption speed, game variety, and the clarity of an operator's terms, not on payments. If something we've published seems off, incomplete, or doesn't match your own experience with a listed site, we want to know.
Thank you for taking the time to reach out. Whether it's a quick correction or a longer question about how sweepstakes casinos work, we're glad to hear from you.